Excellent service
Have had Jas Stephens manage our property for many years now and they have always been professional and reliable in every way. Would highly recommend
Review submited by (Landlord) on 12th January, 2026
This is a verified review, submitted by the customer directly involved in the property transaction
Simple and stress-free experience thus far
Our experience with Nathan so far has been extremely positive. He has kept in constant communication with us from the time our offer was accepted and has organised maintenance and repairs in a short amount of time. Most importantly, he managed to get a tenant in place for us leading into the tricky Christmas period which was crucial for us and we can’t thank him enough. We’re more than happy to be working with Nathan and JAS Stephens into the future
Review submited by (Landlord) on 30th December, 2025
This is a verified review, submitted by the customer directly involved in the property transaction
Great start
It's early days, but I've been really impressed by the professionalism of the Jas Stephens team.
Review submited by (Landlord) on 29th December, 2025
This is a verified review, submitted by the customer directly involved in the property transaction
Confidence Backed by Real Success
When you hire a property manager, you are not just paying a fee; you are trusting them to protect your asset, vet your tenants, and manage your cash flow. Anna Raffaele is a rare property manager who combines deep market insight with total accountability. She believed my property was unique and could command premium tenants, the belief which she backed with a clear plan. I put my money where my mouth was by trusting her with the listing and she exceeded my expectations by fulfilling her commitments and securing high-quality tenants at the promised rate. A true professional.
Review submited by Ali Syed (Landlord) on 17th December, 2025
This is a verified review, submitted by the customer directly involved in the property transaction
Great results
Good service and responsiveness, great results
Review submited by (Landlord) on 17th December, 2025
This is a verified review, submitted by the customer directly involved in the property transaction
Professional, Courteous, Prompt, Knowledgeable, Caring
Anna is the perfect property manager, I can’t recommend her and Jas Steven’s enough to everyone!! Anna and the team at Jas Steven’s are a cut above the rest!! From first contact to leasing our property and also ongoing, her professionalism, market knowledge, care, understanding and promptness in responding to our calls and concerns are second to none. If you want a realestate agent and property manager, I can’t recommend anyone better!!! Everything was made very easy, they listened and took absolutely everything on board and offered great advice to any concerns we had.
Review submited by (Landlord) on 15th December, 2025
This is a verified review, submitted by the customer directly involved in the property transaction
Professional and easy process
We recently leased our property out with Jas Stephens Real Estate and they made the whole process very easy to get our property ready to lease with great insights to market and expectations. Professional cleaning was arranged the day after we moved out and a week later it was leased out. Alex and Tennille have been amazing arranging and managing the process.
Review submited by (Landlord) on 11th December, 2025
This is a verified review, submitted by the customer directly involved in the property transaction
As landlords our experience with Jas Stephens has been very professional and our expectations met.
We have been long term landlords with Jas Stephens with three town houses in Yarraville.Our property manager Illy Bakesy has always been very professional and communicated effectively with us at all times.We regularly receive reports and market updates on our three properties.We recently had a existing tenants move out due to lease expiring but we were lucky enough to have Illy help us find new tenant with minimal fuss.In that short time between tenants Illy was able to organise some much needed repairs and improvements with no impact to new tenant.We are grateful that she is managing our properties and have trust and confidence that she will continue doing a great job.
Review submited by (Landlord) on 9th December, 2025
This is a verified review, submitted by the customer directly involved in the property transaction
Fantastic service
Rapid response to tenants vacating. Inspections and a new tenant organised within the four week period. Fantastic communication
Review submited by (Landlord) on 7th December, 2025
This is a verified review, submitted by the customer directly involved in the property transaction
5-Star Service
Christine did a great organising rental ads, inspections, giving advice and updates. Very professional, friendly and approachable. Great to deal with. Mother Nature did put a damper on one of the inspections with bad rainy weather, but overall everything went well. Our rental has new tenants thanks to Christine and the team at JAS Stephens.
Review submited by (Landlord) on 6th December, 2025
This is a verified review, submitted by the customer directly involved in the property transaction